
Where to Obtain Help
Introduction to PROFIBUS on Industrial PC
C79000-G8976-C068
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4 Where to Obtain Help
4.1 Help with Technical Questions
Documentation
You will find information about topics related to usin
this software in
the followin
sources:
•
In the relevant printed documentation
•
In the help system integrated in the software (F1 key)
•
In text files on the SIMATIC NET CD
Who to Contact
If you have technical questions about using the software and your
problem is not dealt with in the documentation or in the integrated help
system, please contact your Siemens representative or dealer.
The addresses are listed in the following:
•
in our Catalog IK 10
•
on the Internet (http://www.ad.siemens.de/net)
Common
Questions
Our customer support on the Internet provides useful information and
answers to common questions. Under FAQ (Frequently Asked
Questions), you will find a variety of information about our entire range
of products.
The address of the SIMATIC NET homepage in the worldwide web of
Internet is:
•
http://www.ad.siemens.de/net
Hotline
If you have problems, you can also contact our hotline:
•
Telephone: 0911 - 895 - 7000
(from abroad +49 - 911 - 895 - 7000)
•
Telefax: 0911 - 895 - 7002
(from abroad +49 - 911 - 895 - 7002)
•
E-Mail: simatic.support@n/jointfilesconvert/269335/bgm.siemens.de
•
Mailbox (BBS, analog/ISDN, 8N1):
0911 - 895 - 7100
(vom Ausland +49 - 911 - 895 - 7100)
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