
Chapter 14. Troubleshooting 239
See Also
Tools for Troubleshooting the SI7 I/O Driver | Getting Technical Support | Supported
Protocols | Supported Hardware
Getting Technical Support
Support for the SI7 I/O driver
By World Wide Web
• To enter new support issues, go to Intellution’s WWW support site.
• To search for an updated version of your driver, go to Intellution’s WWW SIM
site.
By Phone
Intellution Technical Support: (800) 876-5951
(Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern Time).
101 A parse error occurred. Parse errors include data sent to the PLC
or data received from the PLC. These errors occur if the actual
length of the message does not match the expected length. The
driver can also encounter parse errors when data type of the
message does not match the data type of the datablock. To correct
the problem, make sure the length of the message matches the
length of the datablock that received it. Also make sure the data
type of the message matches the data type of the datablock.
102 An internal memory buffer overflowed while parsing data being
sent to the PLC or while parsing data received from the PLC.
These errors occur if the actual length of the message is larger
than the size allocated for the internal buffer. To correct the
problem, make sure the PLC is not sending more than 238 bytes
per message.
When you see the error code... Then...
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