viii SPARC Enterprise T1000 Server Service Manual • April 20075.4.1 Removing the Single-Drive Assembly 5–75.4.2 Installing the Dual-Drive Assembly 5–8
5-8 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 5-6 Removing the Single-Drive Assembly5.4.2 Installing the Dual-Drive Assembly1. U
Chapter 5 Replacing Field-Replaceable Units 5-9FIGURE 5-7 Location of Drive Power and Data Connectors on the MotherboardPowerconnectorData connector (
5-10 SPARC Enterprise T1000 Server Service Manual • April 20073. Get the dual-drive cable that was shipped with the new drive assembly.4. Plug the dri
Chapter 5 Replacing Field-Replaceable Units 5-116. Push the fasteners down to lock the drive assembly into place in the chassis(FIGURE 5-8).7. Redress
5-12 SPARC Enterprise T1000 Server Service Manual • April 2007You should see output similar to the following: If you see the following output: Firmw
Chapter 5 Replacing Field-Replaceable Units 5-132. Disconnect the drive cable from the data/power connector at the rear of the harddrive (FIGURE 5-9).
5-14 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 5-10 Installing the Single-Drive Assembly3. Push the fasteners down to lock the d
Chapter 5 Replacing Field-Replaceable Units 5-155.5.2 Replacing a Hard Drive in a Dual-Drive Assembly5.5.2.1 Removing a Hard Drive in a Dual-Drive Ass
5-16 SPARC Enterprise T1000 Server Service Manual • April 20073. Pull the fasteners up on the rear of the dual-drive assembly and remove the dual-driv
Chapter 5 Replacing Field-Replaceable Units 5-175.5.2.2 Installing the Hard Drive in a Dual-Drive Assembly1. Unpack the replacement hard drive.2. Inst
Contents ixIndex Index–1
5-18 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 5-13 Installing the Dual-Drive Assembly4. Push the fasteners down to lock the dri
Chapter 5 Replacing Field-Replaceable Units 5-195.6 Replacing DIMMs5.6.1 Removing DIMMsNote – Not all DIMMs detected as faulty and offlined by POST mu
5-20 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 5-14 DIMM LocationsTABLE 5-1 maps the DIMM names that are displayed in faults to
Chapter 5 Replacing Field-Replaceable Units 5-215. Grasp the top corners of the DIMM and remove it from the motherboard.6. Place the DIMM on an antist
5-22 SPARC Enterprise T1000 Server Service Manual • April 2007 If the fault is a host-detected fault (displays a UUID), continue to Step 8. Forexampl
Chapter 5 Replacing Field-Replaceable Units 5-23b. Issue the poweron command.c. Switch to the system console to view the POST output.Watch the POST ou
5-24 SPARC Enterprise T1000 Server Service Manual • April 20079. Obtain the ALOM CMT sc> prompt.10. Run the showfaults command.If the fault was det
Chapter 5 Replacing Field-Replaceable Units 5-255.7 Replacing the Motherboard and Chassis5.7.1 Removing the Motherboard and ChassisThe motherboard and
5-26 SPARC Enterprise T1000 Server Service Manual • April 20072. Replace the fan tray assembly and cable.See Section 5.2, “Replacing the Fan Tray Asse
Chapter 5 Replacing Field-Replaceable Units 5-275.8 Replacing the Clock Battery5.8.1 Removing the Clock Battery on the Motherboard1. Perform the proce
x SPARC Enterprise T1000 Server Service Manual • April 2007
5-28 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 5-16 Installing the Clock Battery on the Motherboard3. Perform the procedures des
6-1CHAPTER6Finishing Up ServicingThis chapter describes how to finish up servicing the server.The following topics are covered: Section 6.1.1, “Repla
6-2 SPARC Enterprise T1000 Server Service Manual • April 20076.1.3 Applying Power to the ServerNote – If you have just disconnected the power cord fro
A-1APPENDIXAField-Replaceable UnitsFIGURE A-1 shows the locations of the field-replaceable units (FRUs) in the server.TABLE A-1 lists the FRUs. Note t
A-2 SPARC Enterprise T1000 Server Service Manual • April 2007.FIGURE A-1 Field-Replaceable Units12345687
Appendix A Field-Replaceable Units A-31TABLE A-1 Server FRU ListItem No. FRUReplacementInstructions Description Location1 Motherboardand chassisassemb
A-4 SPARC Enterprise T1000 Server Service Manual • April 2007
Index-1IndexAAC OK LED, 3-4Advanced ECC technology, 3-7Advanced Lights Out Management (ALOM) CMTconnecting to, 3-13diagnosis and repair of server, 3-1
Index-2 SPARC Enterprise T1000 Server Service Manual • April 2007enablecomponent command, 3-39, 3-46, 3-48environmental faults, 3-4, 3-5, 3-13, 3-16ev
Index-3about, 3-39clearing faults, 3-43memory faults, and, 3-8PSH detected faults, 3-16PSH see also Predictive Self-Healing (PSH), 3-39Rremovingclock
xiFiguresFIGURE 2-1 Server 2–1FIGURE 2-2 Server Components 2–2FIGURE 2-3 Server Front Panel 2–2FIGURE 2-4 Server Rear Panel 2–3FIGURE 3-1 Diagnostic F
Index-4 SPARC Enterprise T1000 Server Service Manual • April 2007
xii SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 5-7 Location of Drive Power and Data Connectors on the Motherboard 5–9FIGURE 5-8 I
xiiiTablesTABLE 3-1 Diagnostic Flow Chart Actions 3–4TABLE 3-2 Front and Rear Panel LEDs 3–10TABLE 3-3 Power Supply LEDs 3–11TABLE 3-4 Service-Related
xiv SPARC Enterprise T1000 Server Service Manual • April 2007
xvPrefaceThe SPARC Enterprise T1000 Server Service Manual provides information to aid introubleshooting problems with and replacing components within
xvi SPARC Enterprise T1000 Server Service Manual • April 2007Structure and Contents of This ManualThis manual is organized as described below: Chapte
Preface xviiNote – The product notes document is available on the website only. Please checkfor the recent update on your product. Manuals included o
xviii SPARC Enterprise T1000 Server Service Manual • April 2007Using UNIX CommandsThis document might not contain information about basic UNIX® comman
Preface xixPrompt NotationsThe following prompt notations are used in this manual.Conventions for Alert MessagesThis manual uses the following convent
xx SPARC Enterprise T1000 Server Service Manual • April 2007Caution – The following tasks regarding this product and the optional productsprovided fro
Preface xxiProduct HandlingMaintenanceWarning – Certain tasks in this manual should only be performed by a certifiedservice engineer. User must not pe
xxii SPARC Enterprise T1000 Server Service Manual • April 2007Alert LabelsThe followings are labels attached to this product: Never peel off the labe
Preface xxiiiReader's Comment Form
xxiv SPARC Enterprise T1000 Server Service Manual • April 2007FOLD AND TAPEFOLD AND TAPEBUSINESS REPLY MAILFIRST-CLASS MAIL PERMIT NO 741 SUNNYVALE
1-1CHAPTER1Safety InformationThis chapter provides important safety information for servicing the server.The following topics are covered: Section 1.
1-2 SPARC Enterprise T1000 Server Service Manual • April 2007Caution – There is a risk of personal injury and equipment damage. To avoidpersonal injur
2-1CHAPTER2Server OverviewThis chapter provides an overview of the server. Topics include: Section 2.1, “Server Overview” on page 2-1 Section 2.2, “
SPARC®Enterprise T1000 ServerService ManualManual Code : C120-E384-01ENPart No. 875-4022-10April 2007
2-2 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 2-2 shows the major components in the server, and FIGURE 2-3 and FIGURE 2-4show th
Chapter 2 Server Overview 2-3FIGURE 2-4 Server Rear Panel2.2 Obtaining the Chassis Serial NumberTo obtain support for your system, you need your chass
2-4 SPARC Enterprise T1000 Server Service Manual • April 2007
3-1CHAPTER3Server DiagnosticsThis chapter describes the diagnostics that are available for monitoring andtroubleshooting the server. This chapter does
3-2 SPARC Enterprise T1000 Server Service Manual • April 2007 ALOM CMT firmware – Is the system firmware that runs on the systemcontroller. In additi
Chapter 3 Server Diagnostics 3-3FIGURE 3-1 Diagnostic Flow Chartflow chart
3-4 SPARC Enterprise T1000 Server Service Manual • April 2007TABLE 3-1 Diagnostic Flow Chart ActionsActionNo. Diagnostic Action Resulting ActionFor mo
Chapter 3 Server Diagnostics 3-55.Run POST. POST performs basic tests of the server componentsand reports faulty FRUs.Note - diag_level=min is the def
3-6 SPARC Enterprise T1000 Server Service Manual • April 20073.1.1 Memory Configuration and Fault HandlingA variety of features play a role in how the
Chapter 3 Server Diagnostics 3-73.1.1.1 Memory ConfigurationIn the server memory, there are eight slots that hold DDR-2 memory DIMMs in thefollowing D
Copyright 2007 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved.FUJITSU LIMITED provided technic
3-8 SPARC Enterprise T1000 Server Service Manual • April 2007 Solaris Predictive Self-Healing (PSH) technology – A feature of the Solaris OS,uses the
Chapter 3 Server Diagnostics 3-9FIGURE 3-3 LEDs on the Server Rear PanelFault LEDService Required LEDPower OK LEDActivity LEDAC OK LEDDC OK LEDLink LE
3-10 SPARC Enterprise T1000 Server Service Manual • April 20073.2.1 Front and Rear Panel LEDsTwo LEDs and one LED/button are located in the upper left
Chapter 3 Server Diagnostics 3-113.2.2 Power Supply LEDsThe power supply LEDs (TABLE 3-3) are located on the back of the power supply.3.3 Using ALOM C
3-12 SPARC Enterprise T1000 Server Service Manual • April 2007Faults detected by ALOM CMT, POST, and the Solaris Predictive Self-Healing (PSH)technolo
Chapter 3 Server Diagnostics 3-13Many environmental faults can automatically recover. A temperature that isexceeding a threshold might return to norma
3-14 SPARC Enterprise T1000 Server Service Manual • April 20073.3.1.2 Switching Between the System Console and ALOM To switch from the console output
Chapter 3 Server Diagnostics 3-15powercycle [-f] Performs a poweroff followed by poweron. The -f option forces animmediate poweroff, otherwise the com
3-16 SPARC Enterprise T1000 Server Service Manual • April 2007Note – See TABLE 3-7 for the ALOM CMT ASR commands.3.3.2 Running the showfaults CommandT
Chapter 3 Server Diagnostics 3-17 Example showing a fault that was detected by POST. These kinds of faults areidentified by the message deemed faulty
Copyright 2007 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, Etats-Unis. Tous droits réservés.Entrée et revue tecnical f
3-18 SPARC Enterprise T1000 Server Service Manual • April 2007SYS/LOCATE SYS/SERVICE SYS/ACTOFF OFF
Chapter 3 Server Diagnostics 3-19Note – Some environmental information might not be available when the server isin Standby mode.3.3.4 Running the show
3-20 SPARC Enterprise T1000 Server Service Manual • April 2007/ManR/Shortname: PS/SpecPartNo: 885-0407-02FRU_PROM at MB/CM
Chapter 3 Server Diagnostics 3-21FRU_PROM at MB/CMP0/CH3/R0/D1/SEEPROM/SPD/Timestamp: MON OCT 03 12:00:00 2005/SPD/Description: DDR2 SDRAM, 2048 MB/SP
3-22 SPARC Enterprise T1000 Server Service Manual • April 20073.4 Running POSTPower-on self-test (POST) is a group of PROM-based tests that run when t
Chapter 3 Server Diagnostics 3-23TABLE 3-5 lists the ALOM CMT variables used to configure POST and FIGURE 3-5shows how the variables work together.Not
3-24 SPARC Enterprise T1000 Server Service Manual • April 2007min POST output displays functional tests with abanner and pinwheel.normal POST output d
Chapter 3 Server Diagnostics 3-25FIGURE 3-5 Flow Chart of ALOM CMT Variables for POST Configuration
3-26 SPARC Enterprise T1000 Server Service Manual • April 2007TABLE 3-6 shows combinations of ALOM CMT variables and associated POST modes.3.4.2 Chang
Chapter 3 Server Diagnostics 3-27To change the POST parameters using the setsc command, you must first set thesetkeyswitch parameter to normal, then y
3-28 SPARC Enterprise T1000 Server Service Manual • April 20073.4.3.2 Diagnosing the System HardwareYou can use POST as an initial diagnostic tool for
Chapter 3 Server Diagnostics 3-294. Switch to the system console to view the POST output:Example of POST output:sc> consoleSC: Alert: Host system h
3-30 SPARC Enterprise T1000 Server Service Manual • April 20070:0> Niagara, Version 2.00:0> Serial Number 00000098.00000820 = fffff238.6b4c60e90
Chapter 3 Server Diagnostics 3-310:0>Address Bitwalk0:0> Testing Memory Channel 0 Rank 0 Stack 00:0> Testing Memory Channel 3 Rank 0 Stack 00
3-32 SPARC Enterprise T1000 Server Service Manual • April 20070:0>Enable Icache0:0>Enable Dcache0:0>Scrub Memory...0:0>Scrub Memory0:0&g
Chapter 3 Server Diagnostics 3-335. Perform further investigation if needed. If no faults were detected, the system will boot. If POST detects a fau
3-34 SPARC Enterprise T1000 Server Service Manual • April 2007a. Interpret the POST messages:POST error messages use the following syntax:c:s > ERR
Chapter 3 Server Diagnostics 3-35b. Run the showfaults command to obtain additional fault information.The fault is captured by ALOM, where the fault i
3-36 SPARC Enterprise T1000 Server Service Manual • April 20073.4.5.1 Correctable Errors for Single DIMMsIf POST faults a single DIMM (CODE EXAMPLE 3-
Chapter 3 Server Diagnostics 3-373.4.5.2 Determining When to Replace Detected DevicesNote – This section assumes faults are detected by POST in maximu
vContentsPreface xv1. Safety Information 1–11.1 Safety Information 1–11.2 Safety Symbols 1–11.3 Electrostatic Discharge Safety 1–21.3.1 Using an Antis
3-38 SPARC Enterprise T1000 Server Service Manual • April 20073. If a device detected by POST is a single DIMM and the same DIMM is notdetected by PSH
Chapter 3 Server Diagnostics 3-392. Use the enablecomponent command to clear the fault and remove the componentfrom the ASR blacklist.Use the FRU name
3-40 SPARC Enterprise T1000 Server Service Manual • April 2007provides a fault notification with a message ID (MSGID). You can use the messageID to ge
Chapter 3 Server Diagnostics 3-41The following is an example of the ALOM CMT alert for the same PSH diagnosedfault:Note – The Service Required LED is
3-42 SPARC Enterprise T1000 Server Service Manual • April 2007Note – fmdump displays the PSH event log. Entries remain in the log after the faulthas b
Chapter 3 Server Diagnostics 3-433. Follow the suggested actions to repair the fault.3.5.2 Clearing PSH Detected FaultsWhen the Solaris PSH facility d
3-44 SPARC Enterprise T1000 Server Service Manual • April 20073. Run the clearfault command with the UUID provided in the showfaultsoutput:4. Clear th
Chapter 3 Server Diagnostics 3-452. Issue the dmesg command:The dmesg command displays the most recent messages generated by the system.3.6.2 Viewing
3-46 SPARC Enterprise T1000 Server Service Manual • April 2007The database that contains the list of disabled components is called the ASR blacklist(a
Chapter 3 Server Diagnostics 3-47Example with no disabled components:Example showing a disabled component:3.7.2 Disabling ComponentsThe disablecompone
vi SPARC Enterprise T1000 Server Service Manual • April 20073.2.2 Power Supply LEDs 3–113.3 Using ALOM CMT for Diagnosis and Repair Verification 3–113
3-48 SPARC Enterprise T1000 Server Service Manual • April 20073.7.3 Enabling Disabled ComponentsThe enablecomponent command enables a disabled compone
Chapter 3 Server Diagnostics 3-49 If SunVTS software is not installed, you see an error message for each missingpackage.The following table lists the
3-50 SPARC Enterprise T1000 Server Service Manual • April 2007This procedure also assumes that the server is headless, that is, it is not equippedwith
Chapter 3 Server Diagnostics 3-51FIGURE 3-6 SunVTS GUI5. Expand the test lists to see the individual tests.The test selection area lists tests in cate
3-52 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 3-7 SunVTS Test Selection Panel6. (Optional) Select the tests you want to run.Cer
Chapter 3 Server Diagnostics 3-538. Start testing.Click the Start button that is located at the top left of the SunVTS window. Statusand error message
3-54 SPARC Enterprise T1000 Server Service Manual • April 2007
4-1CHAPTER4Preparing for ServicingThis chapter describes how to prepare the server for servicing.The following topics are covered: Section 4.1, “Comm
4-2 SPARC Enterprise T1000 Server Service Manual • April 20074.1.1 Required ToolsThe server can be serviced with the following tools: Antistatic wris
Chapter 4 Preparing for Servicing 4-36. Using the SC console, issue the poweroff command.Note – You can also use the Power On/Off button on the front
Contents vii3.7 Managing Components With Automatic System Recovery Commands 3–453.7.1 Displaying System Components 3–463.7.2 Disabling Components 3–47
4-4 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 4-1 Unlocking a Mounting Bracket6. Press the gray release tab on both mounting bra
Chapter 4 Preparing for Servicing 4-54.1.4 Performing Electrostatic Discharge (ESD)Prevention Measures1. Prepare an antistatic surface to set parts on
4-6 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 4-3 Location of Top Cover Release ButtonCover releasebuttonTop cover
5-1CHAPTER5Replacing Field-Replaceable UnitsThis chapter describes how to remove and replace customer-replaceable field-replaceable units (FRUs) in th
5-2 SPARC Enterprise T1000 Server Service Manual • April 20075.1 Replacing the Optional PCI-ExpressCard5.1.1 Removing the Optional PCI-Express CardUse
Chapter 5 Replacing Field-Replaceable Units 5-34. Carefully pull the PCI-Express card out of the connector on the PCI-Express cardriser board and the
5-4 SPARC Enterprise T1000 Server Service Manual • April 20073. On the rear of the chassis, engage the release lever to secure the card to the chassis
Chapter 5 Replacing Field-Replaceable Units 5-55.2.2 Installing the Fan Tray Assembly1. Unpack the replacement fan tray assembly and place it on an an
5-6 SPARC Enterprise T1000 Server Service Manual • April 2007FIGURE 5-4 Removing the Power Supply5.3.2 Installing the Power Supply1. Unpack the replac
Chapter 5 Replacing Field-Replaceable Units 5-7FIGURE 5-5 Installing the Power Supply4. Redress the power cable through the midwall in the chassis and
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