
Troubleshooting tips
16
Your hearing instruments are extremely reliable devices.
Should a problem occur, it can usually be corrected
quickly. Use these troubleshooting tips to resolve simple
issues.
Problem Possible solution
Sound is weak Replace / recharge empty battery.
Clean earmold.
Increase volume
Instrument
emits whistling
sound
Try reinserting the earmold until it fits
securely.
Lower volume.
Sound is
distorted
Lower volume.
Replace / recharge empty battery.
Clean earmold.
Instrument
emits signal
tones
Gently close battery compartment
completely.
Replace / recharge empty battery.
Instrument
does not work
Check if the hearing instrument is tur-
ned on.
Gently close battery compartment
completely.
Replace / recharge empty battery.
Make sure battery is inserted
correctly.
Wait 18 seconds and check again.
If you still encounter problems after trying these sugge-
stions, consult your Hearing Care Professional.
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